Hotel Administration Certificate Program

The Hotel Administration program will prepare students for an entry-level position in the hotel industry. The student will explore the various types of positions and responsibilities as they relate to the size and needs of a Deluxe to Tourist Hotel, Inn, Lodge or Resort in relation to front office operations. Classroom instruction is completed by hands-on industry software training. Students will have the opportunity to take the American Hotel and Motel Association certification tests in Rooms Division and/or Marketing/Sales Specialist. For more information contact Maryanne Adams at or 603-271-6963. This program is available evenings only. This program is "financial aid eligible."

NOTE: Students matriculating into the Hotel Administration certificate program are expected to possess a working knowledge of software applications including word processing, spreadsheet, and presentation software, or to have successfully completed NHTI's IT 102 (PC Applications) or comparable course.

Students must maintain Internet access, including a professional working e-mail address, throughout their participation in these programs.

Technical Standards

Technical standards have been established to provide guidance to students regarding skills and abilities required to function successfully in the Hospitality programs and ultimately in the Tourism/Hospitality profession. Students in the Travel and Tourism and Hotel Administration associate degree programs and any of the related certificate programs must be able to demonstrate:

1. the ability to act in a professional manner on field trips or at internship locations;
2. sufficient vision, hearing, and verbal abilities to express and exchange information and ideas, as well as to interpret important instructions in the classroom or at internship locations;
3. the ability to work with frequent interruptions, to respond appropriately to unexpected situations, and to cope with extreme variations in workload and stress levels.

Although not a technical standard for entry into the Hospitality programs, applicants should be aware that some positions may require the physical ability to stand for long periods and to lift up to 70 pounds.